Terms and Conditions
Terms and Conditions and Privacy Policy for Unité Femme ApS
Unité Femme ApS
Skovduevej 23, 3120 Dronningmølle
Phone: +45 24 97 58 97
CVR: 38122622
Payment
Unité Femme ApS accepts online payments with Visa, Mastercard, MobilePay Online, Maestro, American Express, and PayPal. Payment will only be charged to your account once the physical item is shipped unless otherwise agreed upon or stated in your order. All prices on the website include VAT and are listed in Danish kroner (DKK). Unité Femme ApS uses a secure payment server that encrypts all information with SSL protocol, ensuring that your data is secure and cannot be read by third parties.
Delivery
The delivery time for your order is generally 1-5 business days inside Europe and up to 10 days for worldwide delivery, unless otherwise stated under the product. You will always receive a track and trace number as soon as we have shipped your order, so you can follow your package from our warehouse to your home.
Right of Withdrawal
There is a 14-day return policy on items purchased on the website, calculated from the day you receive your order.
If you choose to withdraw from a purchase, you must return the item in the same condition and quantity as you received it. Once the item is returned and approved, the purchase price will be refunded to your account within a few days. Return shipping costs are hold by the customer, and we do not accept returns sent to a parcel shop.
Withdrawal must be notified to us no later than 14 days after the purchase, and you must return the item to us within 14 days after notification. The notification must be given by email at info@unite-femme.dk. In the message, please make it clear that you wish to use your right of withdrawal.
It is important that the item is in the same condition and quantity as when you received it. The customer is liable for any reduction in the value of the item due to handling other than what is necessary to determine the nature, characteristics, and functioning of the item. In other words – you can try the item as you would in a physical store. If the item has been tested beyond what is described above, we consider it used, which means that upon withdrawal of the purchase, you will only receive part or none of the purchase amount back, depending on the item's commercial value.
To receive the full purchase amount, you must do the same as you can in a physical store. You may try the item but not use it.
Condition of the Item Upon Return
You are liable for any reduction in the value of the item due to handling other than what is necessary to determine the nature, characteristics, and functioning of the item. This means you may try the item as you would in a physical store. If the item has been tested beyond what is described above, it is considered used and of reduced value. This means that upon withdrawal of the purchase, you will receive a smaller part or none of the purchase amount back. It is up to Unité Femme ApS to assess the condition of the item.
Unclaimed Packages
If you do not pick up your package at the parcel shop within the time limit, it will automatically be returned to us. Once we receive the package, we will process your order as a return and refund the amount to you. The shipping cost for the return will be deducted from the refund amount.
Warranty
There is a 2-year warranty on products according to the Danish Sales Law. The warranty applies to all errors in material and manufacturing. Complaints regarding defects and deficiencies must be reported to Unité Femme ApS within a reasonable time after the goods have been received. A maximum of two months is considered a reasonable time unless otherwise agreed. We refund reasonable shipping costs. The warranty does not apply in case of improper or unusual operation of the product. Unité Femme ApS covers return shipping costs to a reasonable extent.
For returns, please contact the company:
Unité Femme ApS
Skovduevej 23, 3120 Dronningmølle
Phone: +45 24 97 58 97
Email: info@unite-femme.dk
Note! Complaints will not be accepted if sent to parcel shop.
Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can have your information deleted at any time. To make an agreement with Unité Femme ApS, we need the following information: Name, Address, Phone Number, Email Address.
We register your personal information with the purpose of delivering the goods to you. Personal information is registered with Unité Femme ApS and stored for up to five years, after which the information is deleted. When collecting personal information through our website, we ensure that it is always done with your express consent, so you are informed about exactly what information is collected and why.
The director and employees of Unité Femme ApS have access to the information registered about you. We do not store and transmit customer information encrypted.
As registered with Unité Femme ApS, you always have the right to object to the registration. You also have the right to understand what information is registered about you. You have these rights under the Data Protection Act, and inquiries in connection with this should be directed to info@unite-femme.dk.
Cookies
At www.unite-femme.dk, cookies are used to optimize the website and its functionality, making your visit as easy as possible. You can delete cookies from your computer at any time. Please refer to the instructions on your device.